NDA User Guide
Download the full user guide (PDF).
Includes quick start, core concepts, filtering, exports, projects, and troubleshooting.
Support
Choose the option that matches your plan so we can help you quickly.
Resend your NDA license
Get your active license files sent back to the email on your order.
Use the license resend portal to deliver licenses instantly. Licenses can only be sent to the email tied to the purchase; if you need a different recipient, contact support.
Free tier
Community support only.
You can submit bug reports so our engineering team can investigate future fixes. Please include reproduction steps and sample captures if possible.
Submit a bug reportIndividual
Email support during business hours.
Individual customers receive direct email support for installation, configuration, and usage questions.
Pro
Prioritized email support with an SLA.
Pro customers receive prioritized responses from our technical team. We target acknowledgements within twenty-four (24) hours and resolution updates every business day until closure.